How 5G will pave the way for mobile app innovation

30-second summary:

  • Consumers‘ and app developers‘ wish came true in part when the White House announced the DoD will “relinquish 100MHz of 3.5GHz spectrum for commercial use, a process that will augment U.S. 5G networks over the next two years.”
  • These developments will lay the groundwork for some pretty cool app experiences, as well as a burst of innovation for users, advertisers, and app developers alike.
  • Digital Turbine Media’s Executive Vice President shares the top six trends to expect as 5G covers the country.

Consumers and app developers alike have been eagerly awaiting the widespread availability of 5G. Their wish came true in part when the White House announced the DoD will “relinquish 100MHz of 3.5GHz spectrum for commercial use, a process that will augment U.S. 5G networks over the next two years.” In 2021, we can expect to see more mobile customers have access to 5G, which, in turn, means app developers can offer them cooler and faster apps, and enjoy a bit of success in the process.

Here are six trends you can expect to see as 5G covers the country.

1. Progressive content: Phone and app virtualization

Progressive content, phone and app virtualization, enabled by 5G, will ultimately allow people to use their phones as they always wished they could. Here’s the concept: Rather than load up an app onto a device all at once, progressive content loads bits and bytes as needed. The result is an experience that feels more like a desktop than a mobile phone (read: lightning fast!). Virtualization, meanwhile, stores apps and data in the cloud, not the device. And as is the case with all things cloud, the result is a more seamless experience.

2. Stronger UA campaign results

Mobile app developers stand to gain a lot with 5G. The ads that deliver the most bang for their buck — playable ads, videos, gamification — will load super fast, so users are less likely to click away from them. More than that, 5G will shorten the time it takes to install an app, lessening the chance of users abandoning it altogether (install abandonment, which can reach 80%, is the bane of the industry).

3. Better monetization opportunities

Successful monetization in the app world is largely driven by time spent inside of an app. The more pages a person views, the more ads they can be shown. When apps are slow to load and use, people get bored and move on, taking with them the app developer’s ability to earn money. In short: Faster speeds means more time spent in-app, which translates directly to more revenue.

4. AR/ER/IoT

Once 5G makes mobile phones as fast as broadband, that’s when consumers will begin to see all of the augmented reality, enhanced reality, and IoT they’ve been promised for so long. As TechRadar wrote, “This synergy between AR and 5G will also expand the potential for remote control drone and robot operation through enhanced HUDs (Heads Up Displays) and improved haptic feedback. Indeed, this lofty concept of the so-called ‘Tactile Internet‘ is expected to kickstart the fourth industrial revolution.”

5. Higher quality social media live

Social Media Live has saved a lot of lives and held a lot of people accountable over the past few years. But the video feeds, stuffed through a 3G or 4G network, are super grainy. 5G will significantly up their quality, and we can probably expect to see a lot more people using it.

6. More apps

The number of companies and developers creating apps is likely to explode once 5G increases capacity and eliminates the latency woes of 3G and 4G. We’ll see a ton of AR games and wearables come to market. We’ll also see innovations in things like telemedicine, and a host of teleconferencing apps if 2021 sees another round of pandemic-induced lockdowns.

Combined, these developments will lay the groundwork for some pretty cool app experiences, as well as a burst of innovation for users, advertisers, and app developers alike.

Matt Tubergen serves as the Executive Vice President of Digital Turbine Media.

The post How 5G will pave the way for mobile app innovation appeared first on Search Engine Watch.

Source:: searchenginewatch.com

B2B Marketing News: Google Faces Monopoly Probe, Sophisticated B2B Attribution Models Study, & LinkedIn’s New Video Meeting Options

2020 October 16 Hootsuite Chart

2020 October 16 Hootsuite ChartMost B2B Demand Gen Pros Use Sophisticated Attribution Models
Some 43 percent of B2B demand generation buyers say that they use advanced attribution models with multiple touchpoints, while 21 percent don’t have a campaign attribution model at all, according to recently-released data surveying B2B technology marketing and demand generation decision-makers. Marketing Charts

LinkedIn Adds New Event Features, Rolls Out Video Meeting Options via LinkedIn Messages
LinkedIn has launched an array of new event-related features, along with rolling out private messaging access to video from Zoom and other virtual meeting providers, Microsoft-owned LinkedIn (client) recently announced. Social Media Today

Tubular Labs Launches Deduped Audience Ratings For Video On Facebook And YouTube
A new effort from video intelligence firm Tubular Labs aims to deliver a more standardized video viewing metric across the Facebook and YouTube platforms, with support for Instagram forthcoming, the firm recently announced in a move of interest to digital marketers. AdExchanger

US Justice Department Files Complaint Against Google Over Monopoly Tactics
Google’s search dominance has led the U.S. Justice Department to file a complaint seeking yet-to-be-announced remedies, the department recently announced. Google responded by calling the complaint filing „deeply flawed,“ the Alphabet-owned search giant announced. Social Media Today

Instagram agrees curbs on paid influencers, says UK watchdog
New technology to help spot undisclosed influencer social media posts will come to Instagram, Britain’s Competition and Markets Authority (CMA) recently announced, as Instagram parent Facebook has begun working with the governmental group on efforts to increase transparency, the social media firm has said. Reuters

Google Search Announcements: BERT, Passages & Subtopic Indexing & More
Google has rolled out several new search-related features and updates, including Google Lens improvements, greater use of key moment chapters, and the addition of associated subtopics within search, the firm recently announced. SEO Roundtable

2020 October 23 Statistics ImageFacebook opens Messenger API to Instagram messaging for businesses
Facebook has launched an updated Messenger API that will allow for new automated responses and other integration features that aim to ease business communication via Instagram, Facebook recently announced. VentureBeat

Google Tests Ads In Google Maps Autocomplete Predictions
Google has been spotted testing a potential new variety of advertising for its popular Google Maps product, which would allow advertisers to place ads that appear amidst autocomplete search prediction results as users type. SEO Roundtable

Dropbox is the latest San Francisco tech company to make remote work permanent
Dropbox has announced that it has made remote work a permanent part of the firm’s future, a shift that when combined with similar moves by other technology firms, has led some workers to leave the Bay Area, driving certain rent rates down 20 percent since last year. CNBC

More than 50% of humans in the world use social media — here’s what you need to know [Hootsuite Study]
During the second quarter of 2020 global social media advertising spending was down 13 percent over the same period last year, however the figure represents an improvement over last quarter’s drop of 19.2 percent globally — just one of numerous findings of interest to digital marketers contained in Hootsuite’s recently-released Digital 2020 October Global Statshot Report. The Next Web

ON THE LIGHTER SIDE:

2020 October 23 Marketoonist Comic

A lighthearted look at “generic advertising ‚in these uncertain times’” by Marketoonist Tom Fishburne — Marketoonist

Alexa Hilariously Disrupts Epic Moments in Droga5 London’s Ads About Voice Control — Adweek

TOPRANK MARKETING & CLIENTS IN THE NEWS:

  • Lee Odden — L’expertise en marketing: notre Top 20 de 2020 [In French] — ExoB2B
  • TopRank Marketing — Permission to Interrupt (aka The Great Unfollowing of 2020) — Jason Falls
  • TopRank Marketing / SAP — The No. 1 Factor in B2B Influencer Marketing with Ursula Ringham & Rachel Miller | Studio CMO — Golden Spiral

Have you found your own top marketing stories from the past week of industry news? Please let us know in the comments below.

Thanks for joining us for the weekly B2B marketing news, and we hope you’ll come back again next Friday for another look at the most relevant B2B and digital marketing industry news. In the meantime, you can follow us at @toprank on Twitter for even more timely daily news.

The post B2B Marketing News: Google Faces Monopoly Probe, Sophisticated B2B Attribution Models Study, & LinkedIn’s New Video Meeting Options appeared first on B2B Marketing Blog – TopRank®.

Source:: toprankblog.com

Comea Branding

Mehr Bilder…

Comea unterstützt Teams und Unternehmen beim Umdenken. Wir unterstützten die Kundin bei der Namensfindung und dem Brandprozess, mit einem Fotoshooting und bei der Implementierung.

Entstanden ist ein einzigartiges Design, dass sich abhebt: Geleitet von dem Grundgedanken des “Umdenkens” entstand die Idee, die durch das Coaching eingeleitete Veränderung durch ein gekipptes “e” im Logo subtil zu visualisieren.

Eingekleidet in ein eigenständiges Farbschema mit monochromem Charakter und einem Headline-Font, der den Fortschritt schon im Namen trägt (“Aktiv Grotesk”) nimmt sich comea zurück, wirft von Außen einen Blick auf bestehende Prozesse und lenkt Teams behutsam in die richtige Richtung

Agentur
New Office

Source:: designmadeingermany.de

How to create a consistent omnichannel customer experience

Apptivo example - Creating a great ominchannel customer experience

30-second summary:

  • Customers today have high standards when it comes to their online shopping experiences, so you can’t afford to be lax with your operation.
  • Before you do anything else, you should create some in-depth brand guidelines to steer your company’s creative and conversational output.
  • Responding quickly is paramount because it shows that you’re committed to excellent service and are paying attention to what people are saying.
  • By closely tracking when people reach out to you and storing relevant information, you can provide a personalized — and impressive — support service.

Since the rise of ecommerce to a position of prominence, an omnichannel customer experience has steadily become a stronger point of focus for ambitious brands, and it’s easy to understand why. Prices alone aren’t enough to sway shoppers or service users when the profit margins are so narrow, and occasional eye-catching deals won’t earn the loyalty that returns the most value.

At the same time, the complexity involved in the process of designing good customer experiences has skyrocketed. Not only have expectations gone up immensely due to the standard-setting performance of the biggest brands in the world, but there’s also far more competition out there than ever before — and it’s so much harder to stand out.

Notably, it isn’t enough to provide great customer experiences through just one channel. However you reach our customers, you must always offer the same level of polish. This is where the omnichannel approach comes in, pushing you to focus on what you do (being highly actionable with your inbound marketing) instead of where you do it.

Here are some tips to create a consistent omnichannel customer experience:

1. Design and adhere to clear brand guidelines

A great omnichannel customer experience first and foremost would need you to have a set of brand guidelines in place to ensure that every area of your customer service is on the same page. This becomes more of an issue the more people you have working in your business. Knowing that the preferred company tone is one of genial informality, for instance, will prevent an errant support assistant from being overly critical.

And if you think that isn’t particularly important, consider how quickly negative comments can spread through social media. If someone has a great experience dealing with your support team through Facebook but sees some scathing remarks about you on Twitter, it will (at the very least) tilt them towards questioning you. Depending on the identity and influence of the complainant, it may even completely invert their opinion of you.

It’s a good idea to put a system in place to monitor feedback from all relevant avenues because otherwise, you’d need to manually trawl channels to see if anyone mentions you. There are plenty of tools on the market capable of doing this, so I suggest checking out HubSpot’s roundup to see which one might work best for you.

2. Invest in being extremely responsive

Customers can afford to be demanding at this point. Even if there weren’t so many businesses making similar products and services available that any given one (with rare exceptions) could be replaced with a substitute at any time, we’re inarguably living in a time of consumer power. Anyone who’s willing to publicly call out a company can cause it no end of trouble.

If you want to consistently keep customers happy across all possible platforms, you don’t just need to normalize your responsiveness: you need to normalize impressive responsiveness. When an issue comes to your attention, you must take action to address it extremely quickly. This will show that you’re actually invested in making things better.

This will partially come down to implementing smart automation, particularly through using chatbots, though be mindful of the need to adhere to the aforementioned brand guidelines. Don’t just slot in a generic design: provided you’ve chosen a decent platform, you should be able to customize your website’s live chat with your brand colors, your preferred design elements, and — most importantly — content that suits your tone. Extend this philosophy to your social chatbots (anything you deploy via Facebook Messenger, for instance).

In addition to that, you need support assistants that can promptly handle any complex issues that arise. Don’t worry too much about immediately meeting demand, though, because you can’t realistically have enough people to address issues in real-time during crunch periods. Instead, ensure that every issue gets acknowledged (most likely by a chatbot) and that you have a guaranteed response window that’s clearly indicated so everyone knows where they stand.

3. Use platform-independent issue and loyalty tracking

Imagine that one customer reaches out to you via Twitter because they need some help with choosing a product. You provide that assistance, then they go on their way. Later, you receive an email from that customer seeking further information, but the assistant responsible for helping ends up sending them the same information they were previously given.

This is an awkward scenario because it can easily make the customer feel insignificant and unmemorable. Is it your fault? Well, not exactly, but it depends on the exact circumstances. Did the person responsible for the email reply ask the customer if they’d made a prior query? Did the social media assistant note down their details? You shouldn’t expect your customers to track these things. Where it’s convenient, they’ll ignore previous queries if they possibly can.

What you need, then, is a combination of two elements: a platform-independent cloud-based CRM tool (CRM meaning customer relationship management: here’s a good example) and a standard procedure for ensuring that every notable customer interaction is appropriately logged.

Source: Apptivo

Whenever a support assistant speaks to an existing or prospective customer, they should note things like their social media handles and their email address. When subsequent interactions arise, then, you can impress that customer by already knowing what they’re looking for and what they might need support with.

Closing note

We’ve only looked at a few tips here, but they’re particularly important ones when you’re trying to consistently outperform your competition when it comes to omnichannel customer experience. Assuming your website itself is well optimized (running quickly, being responsive even on mobile connections, and scaling with demand), a renewed focus on brand identity and comprehensive live support could be just what you need.

The post How to create a consistent omnichannel customer experience appeared first on Search Engine Watch.

Source:: searchenginewatch.com

28 B2B Marketing Insights To Energize & Humanize Your 2021

Colorful running shoes, water bottle, and headphones image.

Colorful running shoes, water bottle, and headphones image.

What will successful B2B marketing look like in a post-pandemic world, and what can we as marketers do today to be as ready as possible?

Here are 28 quotes from some of the best in the B2B marketing business, taken from our two seasons of Break Free B2B Marketing video interview episodes, that will help keep your efforts on track, energized, and filled with the subtle humanizing elements sometimes neglected in the B2B landscape.

Keep posted for the launch of an all-new season three of Break Free B2B Marketing video interviews, and now let’s dig right in with an array of B2B marketing insights to help you prepare for a successful 2021.

1 — Hal Werner of Mitel

Hal Werner
Global Manager of Digital Marketing and Strategy
Mitel

Break Free B2B Interview with Hal Werner of Mitel

“If you want to create a piece of content about a topic, but you can’t create the best one, why are you creating it? If you don’t truly believe that you can outdo your competitors in the space for that function, then what are you wasting your time on?”

“Whether you earn it or whether it’s paid for, you’re going to need more voices putting out there what you’re about so that not only people see you, but you begin to be associated with that thing at a critical mass.”

[bctt tweet=““If you want to create a piece of content about a topic, but you can’t create the best one, why are you creating it?” @halwerner“ username=“toprank“]

Watch our full interview with Hal in „Break Free B2B Series: Hal Werner on the Intersection of Marketing Creativity and Analytics.“

2 — Stephanie Stahl of Content Marketing Institute

Stephanie Stahl
General Manager
Content Marketing Institute

Break Free B2B Interview with Stephanie Stahl

“As content creators, sometimes we try to do everything that we possibly can on every channel. I think it’s important for content teams and marketing teams to go back and say, ‚What do we need to stop doing? What are we doing that really isn’t giving us the result that we’d like? And how can we then focus more on the things that are working?‘ So ask yourselves, ‚What can we stop doing today, so we have more time to do the things we’re really good at?’”

[bctt tweet=““It’s important for content and marketing teams to go back and say, ‚What do we need to stop doing? What are we doing that isn’t giving us the result we’d like? How can we then focus more on the things that are working?’” @EditorStahl“ username=“toprank“]

Watch our full interview with Stephanie in „Break Free B2B Series: CMI’s Stephanie Stahl on Data-Driven Event Planning and Promotion.“

3 — Jon Miller of Demandbase

Jon Miller
Chief Product Officer
Demandbase

Jon Miller

“The explosion of digital noise means that traditional marketing channels like ads are becoming less and less effective. What marketers need to think about is, how do I orchestrate multiple channels together?”

[bctt tweet=““The explosion of digital noise means that traditional marketing channels like ads are becoming less and less effective. What marketers need to think about is, how do I orchestrate multiple channels together?” @jonmiller“ username=“toprank“]

Watch our full interview with Jon in „Break Free B2B Series: Jon Miller on How ABM Can Help Marketers Keep Their ‘Ship‘ Together.“

4 — Adi Bachar-Reske of 20x

Adi Bachar-Reske
Founder and CMO
20x

Break Free B2B Interview with Adi Bachar-Reske

“These days, the way you build the trust is showing how nimble and flexible you can be. Both in your development and your product, but also it has to be reflected in your marketing and your digital presence.”

[bctt tweet=““The way you build the trust is showing how nimble and flexible you can be. Both in your development and your product, but also it has to be reflected in your marketing and digital presence.” @AdiBacharReske“ username=“toprank“]

Watch our full interview with Adi in „Break Free B2B Series: Adi Bachar-Reske on Taking the Lead in the Evolution of B2B Content Marketing.“

5 — Emily Thompson of EST Creative

Emily Thompson
Owner
EST Creative

Break Free B2B Interview with Emily Thompson

“When an organization can deliver strong content that helps inform people, it only builds that trust. Ultimately, people just want information that’s helpful to them. Especially with digital, it’s very easy today to try a new type of message, or a new way of communicating to someone. Let’s say you never blogged before, why not try a blog? Let’s say you never did email marketing, why not try it? Or a new type of message? The worst that can happen is you measure it, you learn from it, and you try something new.”

[bctt tweet=““When an organization can deliver strong content that helps inform people, it only builds that trust. Ultimately, people just want information that’s helpful to them.” @BosCreativeCopy“ username=“toprank“]

Watch our full interview with Emily in „Break Free B2B Series: Emily Thompson on the Power of Content Marketing in Health Care.“

6 — Margaret Magnarelli of Morgan Stanley

Margaret Magnarelli
Executive Director of Digital Product Evolution and Growth Marketing
Morgan Stanley

Break Free B2B Interview with Margaret Magnarelli

“We have to be able to give our customers as much information as we can, and take them as close to the line of purchase — to the experience of purchase — as we can.”

“People can see through fake attempts to build trust. It’s hard for consumers to just believe a brand when they say they can do a thing. So if you have other people who say you can do a thing and you can do it well, and they can be your advocates, that’s really powerful.”

[bctt tweet=““It’s hard for consumers to just believe a brand when they say they can do a thing. So if you have other people who say you can do a thing and you can do it well, and they can be your advocates, that’s really powerful.” @mmagnarelli“ username=“toprank“]

Watch our full interview with Margaret in „Break Free B2B Series: Margaret Magnarelli on the Psychology of Trust for Better Content Marketing.“

7 — Gary Gerber of nClouds

Gary Gerber
Head of Product Marketing
nClouds

Gary Gerber

“It’s about building a relationship that’s built on trust, not on hype. If you’ve built that trust and you’re adding that value to them that they trust you’re interested in their success, and you’re providing information and content and messaging and whatever it is, that will help them be successful.”

[bctt tweet=““It’s about building a relationship that’s built on trust, not on hype.” @Gary_Gerber“ username=“toprank“]

Watch our full interview with Gary in „Break Free B2B Marketing: Gary Gerber on Scaling ABM without Losing Focus.“

8 — Kelvin Gee of Oracle

Kelvin Gee
Senior Director, Modern Marketing Business Transformation
Oracle*

Kelvin Gee Break Free B2B Image

“We believe that data is the future of B2B marketing. If the goal is to deliver a better customer experience, you’ve got to break down those data silos.”

“Once you consolidate all your data silos onto one bed, so to speak — in this case a customer intelligence platform or customer data platform or whatever you want to use — once you combine all that data, that’s when you start to see all the insights of your customers. All marketers should have empathy. What drives customer-centricity is empathy.”

[bctt tweet=““We believe that data is the future of B2B marketing. If the goal is to deliver a better customer experience, you’ve got to break down those data silos.” @kgee“ username=“toprank“]

Watch our full interview with Kelvin in „Break Free B2B Marketing: Oracle’s Kelvin Gee on Winning with Enterprise ABM.“

9 — Danny Nail of Microsoft

Danny Nail
Account Based Engagement
Microsoft

Danny Nail

“Historically, marketing and sales have kind of been at odds a bit, which is unfortunate, but ABM brings the two together. The key to that is understanding the sales cycle, and understanding how sellers think and what they’re up against. The continuum should be from target account marketing, to ABM, to one-to-one ABM, all the way across that scale.”

“You have to let go of templatized, old ideas. You have to break free of thinking about things the way we’ve always thought about them, and start really digging into how you can change what you’re doing and make it more efficient, more effective, but be creative about that.”

[bctt tweet=““You have to let go of templatized old ideas to break free of thinking about things the way we’ve always thought about them and start digging into how you can change what you’re doing and make it more efficient and effective.” @DannyNail“ username=“toprank“]

Watch our full interview with Danny in „Break Free B2B Marketing: Danny Nail of SAP on Creating a Global ABM Platform.“

10 — Julie Brown of Johnson Controls

Julie Brown
Institutional Market Leader
Johnson Controls

“It really starts with understanding what customer needs are — where are their pain points — are there new and creative ways that we can help address those needs and pain points?”

[bctt tweet=““It really starts with understanding what customer needs are — where are their pain points — are there new and creative ways that we can help address those needs and pain points?” — Julie Brown“ username=“toprank“]

Watch our full interview with Julie in „Break Free B2B Marketing: Julie Brown of Johnson Controls on Proving the EBIT of Your Marketing.“

11 — Andre Ortolon of Dell Outlet

Andre Ortolon
eCommerce and Marketing Manager
Dell Outlet*

Break Free B2B Andre Ortolon of Dell Outlet Image

“There’s so much data out there. We’re so busy with emails and meetings that you can really get stuck in a rut and forget to take the time to step back and look at the bigger picture.”

“You also have to take stock sometimes and really look at your overall process, you can’t always be in the execution mode, you have to look at end to end, the processes and making sure that you’re developing kind of a holistic approach and not just selling a unit. You’ve got to think about your strategy and make sure you’re still aligned with that in what you’re doing day to day.”

[bctt tweet=““There’s so much data out there. We’re so busy with emails and meetings that you can really get stuck in a rut and forget to take the time to step back and look at the bigger picture.” — Andre Ortolon“ username=“toprank“]

Watch our full interview with Andre in „Break Free B2B Marketing: Dell Outlet’s Andre Ortolon on Microinfluencers for Hyper-Relevant Content.“

12 — Amanda Todorovich of Cleveland Clinic

Amanda Todorovich
Senior Director of Digital Marketing Health Content
Cleveland Clinic.

“I think it’s really important content marketing is not a campaign, it’s not a project, it’s not a one-off. We like to talk about our content channels and process like products, you know, you really need to invest in them. It’s a long-term strategy. It’s something that you really have to think about how you build a long-term committed relationship with that user – it’s not a one-and-done. There’s never really an end to it. It’s continuous and iterative.”

[bctt tweet=““You really have to think about how you build a long-term committed relationship with the user – it’s not a one-and-done. There’s never really an end to it. It’s continuous and iterative.” @amandatodo“ username=“toprank“]

Watch our full interview with Amanda in „Break Free B2B Series: Amanda Todorovich on Creating Content that Pays Off.“

13 — Amisha Gandhi of SAP Ariba

Amisha Gandhi
Vice President of Influencer Marketing and Communications
SAP Ariba*

Break Free B2B Interview with Amisha Gandhi

“Do not just start calling influencers and say, ‚I’m doing this campaign, do you want to be a part of it?‘ and be very prescriptive. You want to invite people to be in your program first and then do some brainstorming with them and see what they like, how they like to interact or what they like to do for companies.”

[bctt tweet=““You want to invite people to be in your program first and then do some brainstorming with them and see what they like, how they like to interact or what they like to do for companies.” @AmishaGandhi“ username=“toprank“]

Watch our full interview with Amisha in „Break Free B2B Series: Amisha Gandhi on Global B2B Influencer Marketing.“

14 — Brody Dorland of DivvyHQ

Brody Dorland
Co-Founder
DivvyHQ

An Interview with Brody Dorland of DivvyHQ

“The holistic content marketing world, which is non-campaign focused, continues to proliferate. It’s going to get better, but most agencies out there are still so campaign focused — that’s what they’ve been doing for decades. Getting out of that mindset, even from a logistics standpoint, is harder for an agency to do. Not to say that agencies can’t continually be involved in longer-term content marketing engagements, but it’s just it’s a different beast, a different animal than the typical world that they’ve been in for decades.”

[bctt tweet=““Most agencies out there are still so campaign focused —that’s what they’ve been doing for decades. Getting out of that mindset, even from a logistics standpoint, is harder for an agency to do.” @brodydorland“ username=“toprank“]

Watch our full interview with Brody in „Break Free B2B Series: Brody Dorland on Creating Long-Lasting Content Marketing Strategy.“

15 — Clare Carr of Chief

Clare Carr
Vice President of Marketing
Chief

TopRank Marketing Interviews Clare Carr, VP of Marketing at Chief

“It takes a human element that cannot be taken out of this equation. If you can make data something that people associate with you, they trust you more, you can connect with them more, and you can tell better stories. All those things you want as a content marketer, as a B2B marketer, data can actually do for you. It’s not just good writing, good storytelling, and good creative anymore.”

[bctt tweet=““All those things you want as a content marketer, as a B2B marketer, data can actually do for you. It’s not just good writing, good storytelling, and good creative anymore.” @clareondrey“ username=“toprank“]

Watch our full interview with Clare in „Break Free B2B Series: Clare Carr on Using Data to Drive Content Marketing Success.“

16 — Janine Wegner of Dell Technologies

Janine Wegner
Global Thought Leadership Program and Activation Manager
Dell Technologies*

Break Free B2B Marketing Interview with Janine Wenger of Dell Technologies

“What’s the customer journey? And what are the content pieces we want to develop? And what are the voices we want to have in each of them, and how to then activate and amplify those?”

[bctt tweet=““What are the content pieces we want to develop? What are the voices we want to have in each of them, and how to then activate and amplify those?” @JanineWegner“ username=“toprank“]

Watch our full interview with Janine in „Break Free B2B Series: Janine Wegner on Building Brand Thought Leadership With the Help of Influencers,“ and in our Inside Influence series with „Inside Influence: Janine Wegner from Dell on Thought Leadership and Influencer Relations.“

17 — John Joyce of Brennan Industries

John Joyce
Global Marketing Director
Brennan Industries

“We try to do mainly two things: build trust and also provide value. We want them to trust this and to think of us as the place to go that provides value from the very beginning of the relationship, from the first time they go to the website – oh yeah, this is really good. It’s providing me the answers to my questions and knowledge I need, it’s saving me money”

[bctt tweet=““We try to do mainly two things: build trust and also provide value. It’s providing me the answers to my questions and the knowledge I need, and saving me money.” @mrjohnjoyce“ username=“toprank“]

Watch our full interview with John in „Break Free B2B Series: John Joyce on Taking B2B Content Marketing Back 2 Basics.“

18 — Judy Tian of LinkedIn

Judy Tian
Marketing Manager
LinkedIn*

“Relevancy and engagement are what’s important. Are the influencers actually experts in the areas you want to talk about? And are they going to have credibility with their end users? And then are they going to shed credibility onto your brand as a result?”

[bctt tweet=““Relevancy and engagement are what’s important. Are the influencers actually experts in the areas you want to talk about? And are they going to have credibility with their end users?” @judytian07″ username=“toprank“]

Watch our full interview with Judy in „Break Free B2B Series: Judy Tian on Humanizing B2B Through Influencer Marketing.“

19 — Maliha Aqeel of Fix Network World

Maliha Aqeel
Director of Global Communications
Fix Network World

Maliha Aqeel

“Focus on culture. There’s still a misconception that culture is about only HR. But culture is something that’s pervasive throughout the organization, and why we choose to work somewhere, why we choose to engage with the brand.”

[bctt tweet=““There’s still a misconception that culture is about only HR. Culture is something that’s pervasive throughout the organization, and why we choose to work somewhere, why we choose to engage with a brand.” @MalihaQ“ username=“toprank“]

Watch our full interview with Maliha in „Break Free B2B Series: Maliha Aqeel on How to Ace B2B Company Culture.“

20 — Tom Treanor of Arm Treasure Data

Tom Treanor
CMO
Arm Treasure Data*

Tom Treanor

“You can’t solve personalization before you solve customer understanding. At the top of the funnel, keep it very basic and personalize at a high level.”

[bctt tweet=““You can’t solve personalization before you solve customer understanding. At the top of the funnel, keep it very basic and personalize at a high level.” @RtMixMktg“ username=“toprank“]

Watch our full interview with Tom in „Break Free B2B Series: Tom Treanor on Perfecting B2B Marketing Personalization.“

21 — Zari Venhaus of Eaton

Zari Venhaus
Director of Corporate Marketing Communications
Eaton

Break Free B2B Marketing Interview with Zari Venhaus

“I see the IT space and the marketing space are starting to come together so much more — particularly when you think about martech. We learned that it wasn’t enough to just be marketing coming to IT with an answer. We really needed to involve our IT partners upfront in the process.”

[bctt tweet=““The IT space and the marketing space are starting to come together so much more — particularly when you think about martech.” @zvenhaus“ username=“toprank“]

Watch our full interview with Zari in „Break Free B2B Series: Zari Venhaus on How to Scoot Your Way to Martech Transformation Through Storytelling.“

22 — Adam Dunn, Oscar-Winning VFX Editor

Adam Dunn
Oscar-winning VFX Editor
Evil Ice Cream Productions

Break Free B2B Interview with Adam Dunn

“Video marketing is intriguing, because it brings in real-life storytelling. The biggest factor in successful video content is cohesiveness of vision.”

[bctt tweet=““Video marketing is intriguing, because it brings in real-life storytelling. The biggest factor in successful video content is cohesiveness of vision.” @adamjdunn“ username=“toprank“]

Watch our full interview with Adam in „Break Free B2B Series: Adam Dunn on Creating Blockbuster Video Content in B2B.“

23 — Carol-Lyn Jardine of Alteryx

Carol-Lyn Jardine
Vice President of Marketing Operations and Productivity
Alteryx

Carol-Lyn Jardine

“Assume good intent from the people around you as you’re going through change behaviors.”

[bctt tweet=““Assume good intent from the people around you as you’re going through change behaviors.” @cljardine“ username=“toprank“]

Watch our full interview with Carol-Lyn in „Break Free B2B Series: Carol-Lyn Jardine and Heather Hurst on Effectively Managing Change in B2B Marketing.“

24 — Sruthi Kumar of Sendoso

Sruthi Kumar
Associate Director of Field and Partner Marketing
Sendoso

Sruthi Kumar

“It’s about bringing all the channels together to create that seamless experience for the end user, and that person who you want to book a meeting with or have a signed contract with or whatever else you need from them. I think it’s just about being okay with being yourself and incorporating that into your whole corporate brand.”

[bctt tweet=““It’s about bringing all the channels together to create that seamless experience for the end user, and that person who you want to book a meeting with or have a signed contract with or whatever else you need from them.” @sruthikkumar“ username=“toprank“]

Watch our full interview with Sruthi in „Break Free B2B Marketing: Sruthi Kumar on Creating Memorable Experiences.“

25 — Latané Conant of 6sense

Latane Conant
Chief Market Officer
6sense

Latane Conant

“You look at the tools that we have at our disposal as CMOs, and it’s sort of like we are a Model T trying to get to the moon. I think the challenge that we have is only 13 percent of sales and marketing teams have any confidence in their data.”

[bctt tweet=““You look at the tools that we have at our disposal as CMOs, and it’s sort of like we are a Model T trying to get to the moon.” @LataneConant“ username=“toprank“]

Watch our full interview with Latane in „Break Free B2B Marketing: Latane Conant of 6sense on Reinventing the CMO Role.“

26 — Mark Bornstein of ON24

Mark Bornstein
Vice President of Marketing
ON24

Break Free B2B Marketing Mark Bornstein Image

“It’s the experience you give, it’s the way you’re able to connect and interact with audiences that matters. Because that’s where you’re going to get the real data. That’s where you’re going to learn a lot about them. You want to create an environment where people are doing stuff, and it’s a multi-touch content experience.”

“We need to find ways to get people who want our marketing to opt into our marketing. At a time when all of this digital noise is scaring them away. We need to bring them back in through more authentic, more human, more experiential marketing.”

[bctt tweet=““We need to find ways to get people who want our marketing to opt in. At a time when all of this digital noise is scaring them away, we need to bring them back in through more authentic, human, and experiential marketing.” @4markb“ username=“toprank“]

Watch our full interview with Mark in „Break Free B2B Marketing: “Webinerd” Mark Bornstein of ON24 on Dialing In Digital Experiences.“

27 — Sofia O’Malley of Dell Technologies

Sofia O’Malley
Global Marketing Director
Dell Technologies*

Sofia O'Malley

“You really have to be cognizant of what is unique to each market. What’s the consumer behavior? Or what’s the consumer expectation within a given market or appetite for a type of execution. Be very much aware of the environment and the key nuances that are needed to effectively drive marketing in a region.”

[bctt tweet=““You really have to be cognizant of what is unique to each market. What’s the consumer behavior? Or what’s the consumer expectation within a given market or appetite for a type of execution.” — Sofia O’Malley“ username=“toprank“]

Watch our full interview with Sofia in „Break Free B2B Marketing: Sofia O’Malley of Dell Outlet on Creating a Global B2B & B2C Marketing Team.“

28 — Sean Crowley of Dun & Bradstreet

Sean Crowley
Leader of Integrated Marketing and Sales and Marketing Solutions
Dun & Bradstreet

Break Free B2B Sean Crowley Image

“When you look at being able to bring people together, it’s about creating a common message, a common purpose, and a common effort with everything that you do and how you go to market. Ensure that you have consistency of messaging to a target persona and target audience, regardless of what channel they’re choosing to interact with you on.”

“The balance of power of information has shifted from the vendors to the consumers, to the buyers, and they can now go and search for information much more readily — much more freely — and they want that choice of how and when they choose to interact with you.”

[bctt tweet=““When you look at being able to bring people together, it’s about creating a common message, a common purpose, and a common effort with everything that you do and how you go to market.” @seantcrowley“ username=“toprank“]

Watch our full interview with Sean in „Break Free B2B Marketing: Sean Crowley of Dun & Bradstreet on Cracking the Alignment Code.“

Embrace An Energized 2021 B2B Marketing Landscape

via GIPHY

Use the energizing advice we’ve highlighted here from 28 B2B marketing innovators to spark your own marketing ideas that will take you to electrifying new heights in 2021 and beyond.

One powerful way to combine many of these energizing marketing elements is by harnessing the power of B2B influencer marketing, as we outline in our groundbreaking 2020 State of B2B Influencer Marketing Report, featuring insights from hundreds of marketers surveyed as well as expert analysis by the TopRank Marketing team and contributions from top B2B influencer marketing professionals from SAP, LinkedIn, AT&T Business, Adobe, Traackr, IBM, Dell, Cherwell Software, monday.com and more.

Contact us to find out why TopRank Marketing is the only B2B marketing agency offering influencer marketing as a top capability in Forrester’s “B2B Marketing Agencies, North America” report, and discover how we can help create award-winning marketing for you.

* Oracle, Dell Outlet, SAP Ariba, Dell Technologies, LinkedIn, Arm Treasure Data, are TopRank Marketing clients.

The post 28 B2B Marketing Insights To Energize & Humanize Your 2021 appeared first on B2B Marketing Blog – TopRank®.

Source:: toprankblog.com